The Cargo Reservation Division in Bangkok serves the customers with cargo space reservation, the booking amendment both concerning the flight and weight of the shipments via telephone lines. This division also acts as the center for cooperating between the customers and all functions concerned in Thai Airways International PCL. The service hours of Cargo Reservation Division in Bangkok is 08.00 - 17.00 on Monday - Friday and 08.00 - 12.00 on Saturday. Customers can contact our reservation staffs to do the reservation or information inquiries via telephone numbers 02-137-4914-25 or via fax number 02-137-4926
Operated real - time around the clock, ORCHIDS (Online Revenue Cargo Handling and Information Distribution System) under the supervision of the Cargo Space Control Office at the Headquarter in Bangkok handles more than 4,000 new consignment bookings daily. The System provides our sales agents with….
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The cargo space information in each flight |
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The cargo space reservations |
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Cargo Flown Record (CFR) |
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Cargo Reference Record (CAR) |
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Shipment's Position Of Delivery (POD) |
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Currency Conversion |
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Interline SITA Telex Message Exchange |
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Investigation History Record |
And provides our Cargo Space Control Office with :
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Cargo Booking Control Capability |
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Better Space Utilization of Aircraft Cargo Capacity |
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Better Yield Control and Selection |
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Best Flights to Offer to our customers |
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Most Suitable Space Distribution on Various Flights involved |
Like any passenger who wishes to travel on any flight must be in possession of a valid ticket and booking, your ready-for-carriage shipments, likewise, needs an Air Waybill (AWB) and booking. Details of requested flight, date, route, piece, weight, volume, commodity, AWB number, accounting information and issuing agent are needed to feed into ORCHIDS System for cargo reservations. Where can I make cargo reservations through ORCHIDS ?THAI Cargo has 52 on-line offices in 35 countries on 4 continents ready to serve you together with all the established forwarders therein. You can contact any of these sales outlets whether they are THAI own offices or established forwarders with CARE System. CARE is our on-line agent system (Cargo Agent Reservation System) specially developed to link with ORCHIDS. With the installation of CARE in their offices, Agents are equipped with our on-line reservations terminal and ready to make a reservation for your valued shipments. CARE are available with agents in :
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Bangkok |
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Taipei |
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Phuket |
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Hat Yai |
CARE agents are provided with capability in
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Shipment Reservations |
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Flight Display |
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CAR Creation |
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On-line Help Connection |
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Shipment’s POD |
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